At Zarniche, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect when you visit or make a purchase from our website, how we use that information, and the choices available to you.
1. Information We Collect
When you visit our website, we may automatically collect certain information about your device and how you interact with our website. This may include:
- IP address
- Browser type and device information
- Time zone and general location information
- Pages and products you view
- Websites or search terms that referred you to our website
- Information about how you interact with our website
- Cookies and similar technologies
We refer to this as Device Information.
When you place or attempt to place an order, we may collect information needed to process and fulfill your purchase, including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment-related information
We refer to this as Order Information.
We do not need or intend to store your full payment card details ourselves where payment processing is handled by a third-party payment provider.
2. Cookies and Similar Technologies
We may use cookies and similar technologies to help our website function properly, remember your preferences, understand how visitors use our website, and improve your shopping experience.
Cookies may also be used to help us understand the effectiveness of our marketing and advertising.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some parts of our website function.
3. How We Use Your Information
We may use the information we collect to:
- Process and fulfill your orders
- Process payments through our payment providers
- Arrange delivery and shipping
- Send order confirmations, invoices, and delivery updates
- Respond to customer service inquiries
- Communicate with you about your orders
- Detect and prevent fraud, misuse, or unauthorized activity
- Improve our website, products, and customer experience
- Understand website traffic and customer behavior
- Send marketing communications where you have chosen to receive them
- Comply with applicable legal and regulatory requirements
We will use your information only for legitimate business purposes and as described in this Privacy Policy.
4. Sharing Your Information
We may share necessary information with trusted third-party service providers who help us operate our business and provide our services.
Depending on the services we use, these providers may include:
- E-commerce and website hosting platforms
- Payment processors
- Shipping and delivery providers
- Website analytics providers
- Marketing and advertising platforms
- Customer support or communication services
These service providers receive only the information reasonably necessary to provide their services.
We may also disclose personal information where required by applicable law, legal process, or a lawful request from a government authority, or when necessary to protect our rights, customers, or business.
5. Analytics and Marketing
We may use analytics tools to understand how visitors use our website and how our marketing performs.
Where applicable, these tools may collect information such as pages visited, device information, general location, and interactions with our website.
If we use third-party advertising or marketing services, those services may use cookies or similar technologies to help deliver or measure relevant advertising.
You may be able to manage certain advertising or cookie preferences through your browser or the relevant third-party service.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our products and services
- Complete and maintain records of transactions
- Provide customer support
- Meet legal, accounting, tax, or regulatory requirements
- Resolve disputes and enforce our agreements
When personal information is no longer reasonably required, we may delete or anonymize it in accordance with our legal and operational obligations.
7. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, where applicable
- Withdraw consent to certain communications
- Opt out of marketing communications
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in those emails.
To make a privacy-related request, please contact us using the details provided below.
8. Children's Privacy
Our website is intended for adults and is not directed toward children under the age of 18.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect the personal information we collect.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
Zarniche is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable legal and regulatory requirements.
Any updated version will be posted on this page with the revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy, would like to make a privacy-related request, or have concerns about how your information is handled, please contact us:
Zarniche
Email: info@zarniche.com